Here is a video of a very polite teller who takes in Bell telephone payments with a smile.
It is a training picture and also illustrates how not to do it. For example when you stamp the bill as paid you just rock it to make a good impression not hit the bill with force. As well keep your bills in the cash drawer organized! Always with a smile!
Look at all the customers coming in – both men and women – wearing hats. Not a very diverse society though? I love those hats though!
We have lost the friendly smile and personal service of past years. Was it really like that?
Here is a link to the picture that was made in 1945
http://www.archive.org/details/YouCanTe1945
The video is from the Prelinger Archives and is from the Public Domain - read the column on the left on the linked reference.
Here is the decription from the site.
Prelinger Archives was founded in 1983 by Rick Prelinger in New York City. Over the next twenty years, it grew into a collection of over 60,000 "ephemeral" (advertising, educational, industrial, and amateur) films. In 2002, the film collection was acquired by the Library of Congress, Motion Picture, Broadcasting and Recorded Sound Division. Prelinger Archives remains in existence, holding approximately 4,000 titles on videotape and a smaller collection of film materials acquired subsequent to the Library of Congress transaction. Its goal remains to collect, preserve, and facilitate access to films of historic significance that haven't been collected elsewhere. Included are films produced by and for many hundreds of important US corporations, nonprofit organizations, trade associations, community and interest groups, and educational institutions
Caution look out for the heavy dose of sexism - also everybody was white in those days?
Sunday, September 14, 2008
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